Retail bank governance issue triage - complaints, severity, write-back and the issue lifecycle (issue management)
https://knobit.org/id/task/dg-issue-escalation-closure
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| assesses learning outcome | Routes governance issues to the lowest level with authority and closes them by verified decisions |
|---|---|
| dcterms:license | https://creativecommons.org/licenses/by/4.0/ |
| has question | C1 (3 points) |
| has question | C2 (3 points) |
| has question | C3 (2 points) |
| has question | I1 (2 points) |
| has question | I2 (2 points) |
| has question | I3 (2 points) |
| has question | Q1 (1 points) |
| has question | Q2 (1 points) |
| owl:sameAs | https://bitbucket.org/reffa/ontology/id/task/dg-issue-escalation-closure |
| rdfs:label | Retail bank governance issue triage - complaints, severity, write-back and the issue lifecycle (issue management) en |
| related topic | Data governance (DAMA-DMBOK2 chapter 3) |
| schema:description | Graded on 8 criteria, 16 points in total. en |
| schema:identifier | dg-issue-escalation-closure |
| schema:url | https://bitbucket.org/reffa/skill-tests/src/master/tests/dg-issue-escalation-closure/test.md |
Used by
| has task | Tests of the data-governance skill |
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