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I1 (2 points)

edu:Question

https://knobit.org/id/task/dg-issue-escalation-closure/I1

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dcterms:licensehttps://creativecommons.org/licenses/by/4.0/
owl:sameAshttps://bitbucket.org/reffa/ontology/id/task/dg-issue-escalation-closure/I1
rdfs:labelI1 (2 points) en
schema:hasPartdg-issue-escalation-closure I1: GI-046 returned from the council to RO-005
schema:hasPartdg-issue-escalation-closure I1: card status question owned by RO-004, not the CDO
schema:identifierI1
schema:position4
schema:textRouting to the lowest level with authority, 1 each. (a) GI-046 sits at GB-001 as a cross-domain dispute (DC-004), but BT-103 is a Party term and Marketing and Risk are functions, not domains: it is routed back to RO-005 under DC-008 with the step recorded, not left with the council. (b) The card status question (GI-041, or GI-049 if GI-041 is the one closed as duplicate) is owned by RO-004 under DC-008, not by the CDO (RO-001), who holds no decision right over card data. en

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has questionRetail bank governance issue triage - complaints, severity, write-back and the issue lifecycle (issue management)
schema:isPartOfdg-issue-escalation-closure I1: GI-046 returned from the council to RO-005
schema:isPartOfdg-issue-escalation-closure I1: card status question owned by RO-004, not the CDO