I2 (2 points)
https://knobit.org/id/task/dg-issue-escalation-closure/I2
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| dcterms:license | https://creativecommons.org/licenses/by/4.0/ |
|---|---|
| owl:sameAs | https://bitbucket.org/reffa/ontology/id/task/dg-issue-escalation-closure/I2 |
| rdfs:label | I2 (2 points) en |
| schema:hasPart | dg-issue-escalation-closure I2: GI-051 severity lowered from complaints to impact |
| schema:hasPart | dg-issue-escalation-closure I2: GI-052 severity raised from impact |
| schema:identifier | I2 |
| schema:position | 5 |
| schema:text | Severity from impact, 1 each. (a) GI-051 is critical because of 52 staff complaints and the Head of Retail's request, but its impact is retired product names in an internal dashboard with every figure correct: set to low (medium accepted), with the reason that complaints and seniority are not impact. (b) GI-052 is low because nobody complained, but its impact is a wrong exposure class in the COREP submission to the supervisor: set to critical under the scale. en |