I1 (3.5 points)
https://knobit.org/id/task/dcm-retention-schedule/I1
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| dcterms:license | https://creativecommons.org/licenses/by/4.0/ |
|---|---|
| owl:sameAs | https://bitbucket.org/reffa/ontology/id/task/dcm-retention-schedule/I1 |
| rdfs:label | I1 (3.5 points) en |
| schema:hasPart | dcm-retention-schedule I1: the complaints trigger is recorded nowhere |
| schema:hasPart | dcm-retention-schedule I1: the complaints trigger sourced to the closure date |
| schema:hasPart | dcm-retention-schedule I1: MiFID II cited for loan agreements |
| schema:hasPart | dcm-retention-schedule I1: collateral disposed without a hold check |
| schema:hasPart | dcm-retention-schedule I1: payment instructions kept permanently |
| schema:hasPart | dcm-retention-schedule I1: complaints disposition has no approver |
| schema:hasPart | dcm-retention-schedule I1: marketing correspondence kept ten years |
| schema:identifier | I1 |
| schema:position | 3 |
| schema:text | 0.5 each. (a) RR-005 complaints run from 'when the customer stops pursuing', which no system records. (b) Its trigger is sourced to a recorded date - complaint closure, CRM complaint.closed_date. (c) RR-002 cites MiFID II (LB-002), which does not cover loan agreements. (d) RR-003 collateral disposition has no hold check. (e) RR-006 payment instructions are kept permanently with no reason, though LB-001 and LB-005 set periods. (f) RR-005 has no approver. (g) RR-007 keeps marketing correspondence 10 years with no basis - personal data kept beyond its purpose. en |