C1 (3 points)
https://knobit.org/id/task/dg-issue-management/C1
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| dcterms:license | https://creativecommons.org/licenses/by/4.0/ |
|---|---|
| owl:sameAs | https://bitbucket.org/reffa/ontology/id/task/dg-issue-management/C1 |
| rdfs:label | C1 (3 points) en |
| schema:hasPart | dg-issue-management C1: GI-005 escalated past the owner |
| schema:hasPart | dg-issue-management C1: GI-006 routed below the council |
| schema:hasPart | dg-issue-management C1: GI-002 and GI-003 owners |
| schema:identifier | C1 |
| schema:position | 1 |
| schema:text | Routing to the lowest level with authority, 1 each. (a) GI-005 asks whether 99.5 % completeness is acceptable for closed loans' arrears - a DC-005 decision, which belongs to the domain owner (RO-003) - and the steward sent it straight to the Management Board: the escalation is pulled back to RO-003, with the finding that it went past the level with authority. (b) GI-006, the chargeback definition, is a dispute between the Card and Payment domains but is owned by the Payment data owner, who has no authority over Cards: it is routed to GB-001 under DC-004, with both owners consulted. (c) 0.5 each: GI-002 has no owner - the Customer data owner (RO-005) holds DC-008 for the Party domain; GI-003's owner is the analyst who raised it - the owner becomes RO-003, the DC-002 decider. en |