@prefix dcterms: <http://purl.org/dc/terms/> .
@prefix edu: <https://knobit.org/def/> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix schema: <https://schema.org/> .
@prefix xsd: <http://www.w3.org/2001/XMLSchema#> .

<https://knobit.org/id/task/dg-issue-escalation-closure/C1> a edu:Question ;
    rdfs:label "C1 (3 points)"@en ;
    dcterms:license <https://creativecommons.org/licenses/by/4.0/> ;
    owl:sameAs <https://bitbucket.org/reffa/ontology/id/task/dg-issue-escalation-closure/C1> ;
    schema:hasPart <https://knobit.org/id/register/data-governance#DG-550>,
        <https://knobit.org/id/register/data-governance#DG-551>,
        <https://knobit.org/id/register/data-governance#DG-552> ;
    schema:identifier "C1" ;
    schema:position 1 ;
    schema:text "Complaints logged as issues, 1 each. (a) GI-041 'Card data in the branch system is rubbish' states a complaint, not a decision anyone could take: reported as symptom-not-question, and its question field is rewritten as a decidable question (which system is master for card status when the branch system and the card platform disagree, or an equivalent question someone could answer yes/no or by choosing). (b) Once rewritten, GI-041 asks what GI-049 already asks: the two are marked as duplicates (GI-049 duplicate_of GI-041, the earlier, or GI-041 duplicate_of GI-049 with the reason given) and the duplicate is closed. (c) GI-042 'Loan reports never match' is reported as symptom-not-question and is either rewritten as a decidable question (which arrears figure, from which source and cut-off, is authoritative for both reports) or the question is asked of the raiser PN-011; it is not routed or decided as it stands."@en .

edu:Question rdfs:label "Question"@en,
        "Küsimus"@et .

<https://knobit.org/id/register/data-governance#DG-550> rdfs:label "dg-issue-escalation-closure C1: GI-041 complaint rewritten as a question"@en .

<https://knobit.org/id/register/data-governance#DG-551> rdfs:label "dg-issue-escalation-closure C1: rewritten GI-041 duplicates GI-049"@en .

<https://knobit.org/id/register/data-governance#DG-552> rdfs:label "dg-issue-escalation-closure C1: GI-042 complaint not routed as it stands"@en .