Recognises a stewardship queue with no escalation
https://knobit.org/id/knobit/R-508
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| Context functions | Result evaluation |
|---|---|
| Knobit creation methods | AI generated |
| Knobit types | Skill |
| LCG purposes | Assessing the learner's knowledge or skill state |
| LCG purposes | Selecting an assessment task or learning activity |
| action verb | Recognises en |
| applies knowledge | Explains the master data stewardship workflow |
| assessment criterion | Flags the deficient case and passes the acceptable one. Deficient: SQ-01 `escalation: null` Acceptable: Escalation to the domain owner after SLA en |
| assessment method | skill-tests task: Party hub stewardship and scorecard (rmd-stewardship-metrics) en |
| conforms to profile | https://oppekava.edu.ee/a/Knobitite_kirjeldamise_ja_seostamise_reeglid#LCG-KNOBIT-0.1 |
| dcterms:identifier | R-508 |
| dcterms:license | https://creativecommons.org/licenses/by/4.0/ |
| dcterms:source | Review checklist 05-stewardship-metrics, row 8 (DMBOK) en |
| expected result | The escalation path en |
| owl:sameAs | https://bitbucket.org/reffa/ontology/id/knobit/reference-master-data/05-stewardship-metrics/08 |
| rdfs:label | Recognises a stewardship queue with no escalation en |
| schema:creativeWorkStatus | accepted |
| schema:isPartOf | Reference and master data (DAMA-DMBOK2) |
| skos:altLabel | No escalation for SLA breaches en |
| skos:definition | Breached items go nowhere. en |
| skos:prefLabel | Recognises a stewardship queue with no escalation en |
| target object | SLA breaches going nowhere en |
Used by
| includes knobit | Staffs stewardship to the work arriving and measures MDM quality by its errors |
|---|---|
| requires knobit | Run the stewardship workflow and measure MDM |