knobit.org

Explains measurable service levels

edu:Knobit

https://knobit.org/id/knobit/O-651

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Context functionsObject understanding
Knobit creation methodsAI generated
Knobit typesKnowledge
LCG purposesAssessing the learner's knowledge or skill state
LCG purposesOpening up a learning outcome
action verbExplains en
assessment criterionAnswers a written question on the service level definition correctly en
assessment methodWritten question en
conforms to profilehttps://oppekava.edu.ee/a/Knobitite_kirjeldamise_ja_seostamise_reeglid#LCG-KNOBIT-0.1
dcterms:identifierO-651
dcterms:licensehttps://creativecommons.org/licenses/by/4.0/
dcterms:sourcePractice the stage 6 reference and review checklist rest on en
expected resultMeasure, numeric target, window, measurement point, exclusions, owner and consequence (ITIL 4, ISO/IEC 20000-1). en
owl:sameAshttps://bitbucket.org/reffa/ontology/id/knobit/data-storage-operations/06-slas-olas/O-651
rdfs:labelExplains measurable service levels en
schema:creativeWorkStatusaccepted
schema:isPartOfData storage and operations (DAMA-DMBOK2)
skos:definitionMeasure, numeric target, window, measurement point, exclusions, owner and consequence (ITIL 4, ISO/IEC 20000-1). en
skos:prefLabelExplains measurable service levels en
target objectservice level definition en

Used by

applies knowledgeRecognises an SLA with no measurement point
applies knowledgeRecognises availability with no window
applies knowledgeRecognises exclusions swallowing the peak
applies knowledgeRecognises an SLA with no owner
applies knowledgeRecognises an SLA with no consequence
applies knowledgeRecognises an SLA depending on an unknown OLA
applies knowledgeRecognises a non-numeric service target
depends on knobitExplains composing service levels from components
includes knobitDefines measurable service levels the components beneath can support
includes knobitService levels and performance
requires knobitDefine SLAs and OLAs