@prefix dcterms: <http://purl.org/dc/terms/> .
@prefix edu: <https://knobit.org/def/> .
@prefix knobit: <https://knobit.org/id/knobit/> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix register: <https://knobit.org/id/register/> .
@prefix schema: <https://schema.org/> .
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .

knobit:G-514 a edu:Knobit ;
    rdfs:label "Recognises a complaint logged as an issue"@en ;
    dcterms:identifier "G-514" ;
    dcterms:license <https://creativecommons.org/licenses/by/4.0/> ;
    dcterms:source "Review checklist 05-issue-management, row 14 (DMBOK)"@en ;
    owl:sameAs <https://bitbucket.org/reffa/ontology/id/knobit/data-governance/05-issue-management/14> ;
    skos:altLabel "Symptom, not a question"@en ;
    skos:definition "The issue states a complaint, not a decision anyone could take. It cannot be routed or closed."@en ;
    skos:prefLabel "Recognises a complaint logged as an issue"@en ;
    edu:actionVerb "Recognises"@en ;
    edu:appliesKnowledge knobit:G-551 ;
    edu:assessmentCriterion "Flags the deficient case and passes the acceptable one. Deficient: GI-016 \"Customer data is bad\" Acceptable: \"Which address is master when CRM and core banking disagree?\""@en ;
    edu:assessmentMethod "Review of the stage 5 eval project (reffa/skills, data-governance/evals)"@en ;
    edu:conformsToProfile <https://oppekava.edu.ee/a/Knobitite_kirjeldamise_ja_seostamise_reeglid#LCG-KNOBIT-0.1> ;
    edu:contextFunction <https://knobit.org/def/contextFunction/resultEvaluation> ;
    edu:creationMethod <https://knobit.org/def/creationMethod/aiGenerated> ;
    edu:expectedResult "The issue rewritten as a question"@en ;
    edu:graphRelevance <https://knobit.org/def/graphRelevance/learnerState>,
        <https://knobit.org/def/graphRelevance/taskSelection> ;
    edu:knobitType <https://knobit.org/def/knobitType/skill> ;
    edu:targetObject "issue stating a symptom, not a question to decide"@en ;
    schema:creativeWorkStatus "accepted" ;
    schema:isPartOf register:data-governance .

edu:Knobit rdfs:label "Knobit"@en,
        "Knobit"@et .

knobit:G-551 rdfs:label "Explains routing governance issues to the lowest level with authority"@en .